Terms & Conditions

  • Prices quoted are in Hong Kong Dollars (HKD) and are inclusive of 10% service charge (if applicable).
  • Kindly inform us of any allergies or special dietary requirements when placing your order.
  • Please review your orders for accuracy before checkout. No changes can be made once orders have been placed.
  • Mode of payment is strictly by credit or debit cards only.
  • E-voucher(s) cannot be used conjunction with other discounts, promotional offers, privileges or gift vouchers.
  • E-voucher(s) can be redeemed once only; it cannot be reproduced, copied or sold. Product images shown are for illustration purposes only. Actual product may vary.
  • Golden Circle Award Points will not be granted for online purchases.
  • Golden Circle members can earn Golden Circle Award Points on the extra spending in the same transaction on-site (after using e-vouchers).
  • The status of your purchased voucher shown on this e-shop site is for reference only.
  • The personal data you provide during purchase will be used, disclosed and (where appropriate) transferred overseas in accordance with our Privacy Policy and Cookies Policy found here.
  • Kerry Hotel, Hong Kong reserves the right to amend or withdraw the terms and conditions or terminate this offer without prior notice. In case of dispute, Kerry Hotel, Hong Kong’s decision shall remain final and binding.
  • All delivery orders must be placed at least 48 hours in advance, unless otherwise specified.
  • Delivery service is available from 11 am to 6 pm, unless otherwise specified.
  • For Kerry Hotel, Hong Kong, the delivery charge is HKD 200 to Kowloon district, HKD 200 to Hong Kong Island, HKD 350 to New Territories. Delivery service is not available to outlying islands.
  • Payment will not be refunded or exchanged for cash. Any un-used value will be forfeited.

@ Shangri-La International Hotel Management Ltd.